Protecting the individual's privacy on the Internet is crucial to the future of Internet-based business and the move toward a true Internet economy. We have created this Privacy Policy to demonstrate our firm commitment to the individual`s rights to data protection and privacy. This Privacy Policy outlines how we handle information that can be used to directly or indirectly identify an individual ("Personal Data").
A. General Information
This Privacy Policy applies to Personal Data that you provide to PahangGo or which is
derived from the Personal Data as outlined below. The use of and any information that
is gathered by cookies or other web tracking technologies is subject to the
disclosures.
The data controller of the PahangGo mobile application and website is PahangGo,
(INSERT ADDRESS) (“PahangGo”). Where a client registration form is presented on this
website or during a meeting with our representative, the data controller may vary
depending on the actual offering or the purpose of the data collection but it is in
any case displayed on the individual registration form’s privacy policy.
PahangGo will process the Personal Data provided hereunder only as set out in this
privacy policy. Further information can be found in Sections B. and C. below. Where
the processing of your Personal Data is based on a statutory permission, you can find
information on which Personal Data PahangGo is processing or using for which purposes
in Section B below. Where consent for the processing of your Personal Data is
required you can find further information in Section C. below.
Where PahangGo is processing and using your Personal Data as permitted by law (see B.
below) or under your consent (see C. below), PahangGo will store your Personal Data
(i) only for as long as is required to fulfil the purposes set out below or (ii)
until you object to PahangGo’s use of your Personal Data (where PahangGo has a
legitimate interest in using your Personal Data), or (iii) until you withdraw your
consent (where you consented to PahangGo using your Personal Data). However, where
PahangGo is required by mandatory law to retain your Personal Data longer or where
your Personal Data is required for PahangGo to assert or defend against legal claims,
PahangGo will retain your Personal Data until the end of the relevant retention
period or until the claims in question have been settled.
As a general principle, your granting of any consent and your provision of any
Personal Data hereunder is entirely voluntary; there are generally no detrimental
effects on you if you choose not to consent or to provide Personal Data. However,
there are circumstances in which PahangGo cannot take action without certain Personal
Data, for example because this Personal Data is required to process your orders or
provide you with access to a web offering or newsletter. In these cases, it will
unfortunately not be possible for PahangGo to provide you with what you request
without the relevant Personal Data.
PahangGo has affiliates and third-party service providers within as well as outside
of the Malaysia. As a consequence, whenever PahangGo is using or otherwise processing
your Personal Data for the purposes set out in this privacy policy, PahangGo may
transfer your Personal Data to countries outside of the Malaysia including to such
countries in which a statutory level of data protection applies that is not
comparable to the level of data protection within the Malaysia.
You can request from PahangGo at any time information about which Personal Data
PahangGo processes about you and the correction or deletion of such Personal Data.
Please note, however, that PahangGo can delete your Personal Data only if there is no
statutory obligation or prevailing right of PahangGo to retain it. Kindly note that
if you request that PahangGo delete your Personal Data, you will not be able to
continue to use any PahangGo service that requires PahangGo’s use of your Personal
Data.
If PahangGo uses your Personal Data based on your consent or to perform a contract
with you, you may further request from PahangGo a copy of the Personal Data that you
have provided to PahangGo. PahangGo will carefully consider your request and discuss
with you how it can best fulfil it.
Furthermore, you can request from PahangGo that PahangGo restricts your Personal Data
from any further processing in any of the following events:
(i) you state that the Personal Data PahangGo has about you is incorrect, (but only
for as long as PahangGo requires to check the accuracy of the relevant Personal
Data),
(ii) there is no legal basis for PahangGo processing your Personal Data and you
demand that PahangGo restricts your Personal Data from further processing,
(iii) PahangGo no longer requires your Personal Data but you claim that you require
PahangGo to retain such data in order to claim or exercise legal rights or to defend
against third party claims or
(iv) in case you object to the processing of your Personal Data by PahangGo (based on
PahangGo’s legitimate interest as further set out in B. below) for as long as it is
required to review as to whether PahangGo has a prevailing interest or legal
obligation in processing your Personal Data.
If you believe that PahangGo is not processing your Personal Data in accordance with
the requirements set out herein or applicable Malaysia data protection laws, you can
at any time lodge a complaint with the data protection authority of Malaysia in which
you live or with the data protection authority of the country or state in which
PahangGo has its registered seat.
Use of this website by children. This website is not intended for anyone under the
age of 18 years. If you are younger than 18, you may not register with or use this
website. ()
Links to other websites. This website may contain links to foreign (meaning
non-PahangGo Group companies) websites. PahangGo is not responsible for the privacy
practices or the content of websites outside PahangGo. Therefore, we recommend that
you carefully read the privacy policys of such foreign sites.
B. Where PahangGo uses Personal Data based on the Law.
In the following cases, PahangGo is permitted to process your Personal Data under the
applicable data protection law.
Providing the requested goods or services. If you order goods or services from
PahangGo, PahangGo will use the Personal Data that you enter into the order or
registration form (usually (a subset of) your name, (email) address, telephone
number, company name and address, your job title and role and, if payment is to be
made to PahangGo, credit card number or bank details) only to process your order or
to provide the requested goods or service. This may include taking the necessary
steps prior to entering into the contract, responding to your related inquiries, and
providing you with shipping and billing information and to process or provide
customer feedback and support. This may also include conversation data that you may
trigger via the chat functionalities on or other local PahangGo web presences,
contact forms, emails, or telephone. In this privacy policy, “goods and services”
includes (access to) PahangGo’s web services, offerings, contests, sweepstakes, other
content, non-marketing related newsletters, whitepapers, tutorials, trainings and
events.
Furthermore, we communicate on a regular basis by email with users who subscribe to
our services, and we may also communicate by phone to resolve customer complaints or
investigate suspicious transactions. We may use your email address to confirm your
opening of an account, to send you notice of payments, to send you information about
changes to our products and services, and to send notices and other disclosures as
required by law.
Generally, users cannot opt out of these communications, which are not
marketing-related but merely required for the relevant business relationship. With
regard to marketing-related types of communication (i.e. emails and phone calls),
PahangGo will
(i) where legally required only provide you with such information after you have
opted in and
(ii) provide you the opportunity to opt out if you do not want to receive further
marketing-related types of communication from us. You can opt out of these at any
time.
PahangGo and its products, technologies, and services are subject to the export laws
of various countries including, without limitation, those of the European Union and
its member states, and of the United States of America. You acknowledge that,
pursuant to the applicable export laws, trade sanctions, and embargoes issued by
these countries, PahangGo is required to take measures to prevent entities,
organizations, and parties listed on government-issued sanctioned-party lists from
accessing certain products, technologies, and services through PahangGo’s websites or
other delivery channels controlled by PahangGo. This may include
(i) automated checks of any user registration data as set out herein and other
information a user provides about his or her identity against applicable
sanctioned-party lists;
(ii) regular repetition of such checks whenever a sanctioned-party list is updated or
when a user updates his or her information;
(iii) blocking of access to PahangGo’s services and systems in case of a potential
match; and
(iv) contacting a user to confirm his or her identity in case of a potential match.
Furthermore, you acknowledge that any information required to track your choices
regarding the processing or use of your Personal Data or receipt of marketing
materials may be stored and exchanged between members of the PahangGo as required to
ensure compliance.
Each of the use cases below constitutes a legitimate interest of PahangGo to process
or use your Personal Data. If you do not agree with this approach, you may object
against PahangGo’s processing or use of your Personal Data as set out below.
PahangGo may invite you to participate in questionnaires and surveys. These
questionnaires and surveys will be generally designed in a way that they can be
answered without any Personal Data. If you nonetheless enter Personal Data in a
questionnaire or survey, PahangGo may use such Personal Data to improve its products
and services.
PahangGo may anonymize Personal Data provided under this privacy policy to create
anonymized data sets, which will then be used to improve its products and services.
In case of telephone calls or chat sessions, PahangGo may record such calls (after
informing you accordingly during that call and before the recording starts) or chat
sessions in order to improve the quality of PahangGo’s services.
In order to keep you up-to-date/request feedback. Within an existing business
relationship between you and PahangGo, PahangGo may inform you, where permitted in
accordance with local laws, about its products or services which are similar or
related to such products and services you have already purchased or used from
PahangGo. Furthermore, where you have attended a webinar, seminar or event of
PahangGo or purchased products or services from PahangGo, PahangGo may contact you
for feedback regarding the improvement of the relevant product or service.
You may object to PahangGo using Personal Data for the above purposes at any time. If
you do so, PahangGo will cease using your Personal Data for the above purposes (that
is to say, under a legitimate interest set out above) and remove it from its systems
unless PahangGo is permitted to use such Personal Data for another purpose set out in
this privacy policy or PahangGo determines and demonstrates a compelling legitimate
interest to continue processing your Personal Data.
C. Where PahangGo uses My Personal Data based on Client’s
Consent
In the following cases PahangGo will only use your Personal Data as further detailed
below after you have granted your prior consent into the relevant processing
operations. Therefore, each information about a processing operation with regard to
Personal Data is linked to one consent statement in the Consent Resource Center. If
you re-open this Privacy Policy after you have initially one or more consents granted
you will not only see the information related to the consents you have granted but
the full privacy policy.
Subject to a respective provision and your consent, PahangGo may use your name, email
and postal address, telephone number, job title and basic information about your
employer (name, address, and industry) as well as an interaction profile based on
prior interactions with PahangGo in order to keep you up to date on the latest
product announcements, software updates, software upgrades, special offers, and other
information about PahangGo’s software and services (including marketing-related
newsletters) as well as events of PahangGo and in order to display relevant content
on PahangGo’s websites. In connection with these marketing-related activities,
PahangGo may provide a hashed user ID to third party operated social networks or
other web offerings (such as Twitter, LinkedIn, Facebook, Instagram or Google) where
this information is then matched against the social networks’ data or the web
offerings’ own data bases in order to display to you more relevant information.
PahangGo offers you the option to use its web offerings including forums, blogs, and
networks linked to this website that require you to register and create a user
profile. User profiles provide the option to display personal information about you
to other users, including but not limited to your name, photo, social media accounts,
postal or email address, or both, telephone number, personal interests, skills, and
basic information about your company.
These profiles may relate to a single web offering of PahangGo may also allow you to
access other web offerings of PahangGo or of other entities of the PahangGo Group, or
both (irrespective of any consent granted under the section “Forwarding your Personal
Data to other PahangGo companies.” below). It is, however, always your choice which
of these additional web offerings you use and your Personal Data is only forwarded to
them once you initially access them. Kindly note that without your consent for
PahangGo to create such user profiles PahangGo will not be in a position to offer
such services to you where your consent is a statutory requirement that PahangGo can
provide these services to you.
Within any web offering, beyond the mere provision of access your profile is used to
personalize interaction with other users (for example, by way of messaging or follow
functionality) and by PahangGo to foster the quality of communication and
collaboration through such offerings and for PahangGo to provide gamification
elements (gamification is the process of taking something that already exists, such
as a website, an enterprise application, or an online community, and integrating game
mechanics into it to motivate participation, engagement, and loyalty). To the
greatest extent supported by the relevant web offering, you can use the functionality
of the relevant web offering to determine which information you want to share.
In connection with the registration for and provision of access to an event or
seminar, PahangGo may ask for information about your health for the purpose of
identifying and being considerate of individuals who have disabilities or special
dietary requirements throughout the event. Any such use of information is based on
the consent you grant hereunder.
Kindly note that if you do not provide any such information about disabilities or
special dietary requirements, PahangGo will not be able to take any respective
precautions.
PahangGo may transfer your Personal Data to other entities. In such cases, these
entities will then use the Personal Data for the same purposes and under the same
conditions as outlined in this Section C above.
You may at any time withdraw a consent granted hereunder by unsubscribing. In case of
withdrawal, PahangGo will not process Personal Data subject to this consent any
longer unless legally required to do so. In case PahangGo is required to retain your
Personal Data for legal reasons your Personal Data will be restricted from further
processing and only retained for the term required by law. However, any withdrawal
has no effect on past processing of personal data by PahangGo up to the point in time
of your withdrawal. Furthermore, if your use of an PahangGo offering requires your
prior consent, PahangGo will not be (any longer) able to provide the relevant
service, offer or event to you after your revocation.